Frequently Asked Questions

If you can’t find your answers here, feel free to get in touch with our friendly team.

Anything your staff/clients are willing to buy that we can vend out of the machine.

We can offer you all the traditional vending favourites you know and love. Check out our vending product listing to see your vending favourites.

However, we do something else as well. We offer amazing new lines that many other companies don’t have. Whether it be a new aged Kombucha or amazing late-night shelf stable meal for your weary worker. Every month we have new lines for you to try. So ask to be on our mailing list.

We know that most vending machines product range will be fairly similar to industry trends but we also know that every site is a little different and we are more than happy to accommodate any request.

Did you know Qualityvend is Australia’s first company to adopt the Health Star Rating choice system? So if you are after something healthy, we have it, in a big way.

Qualityvend owns the vending machine(s) we place in your workplace. You do not hire the vending machines from us, because we are responsible for all servicing, cleaning and filling of the vending machine(s). We are fully insured for product and public liability.

Just sit back and enjoy our great old school service where we are like your local milkman from days gone by, that is happy and reliable. You do not need to do anything. We will work around your operating hours and will fill the vending machine usually weekly sometimes more. We take guidance from our online technology that tells us who needs us.

Great, we can help! Vending machines are a great way to earn a passive income for your social club (or end of year drinks). You were probably going to “buy a drink at lunch” so why not do it from your vending machine and help your social club. Our vending machines shall generate revenue which is paid quarterly into your nominated bank account. Commissions vary enormously from one site to the next and they depend largely on the site turnover and the prices of the individual products in the machines.

No! That’s the beauty of Qualityvend. You will have the same person filling your machine each week – with a rare exception.

Yes, should you wish to rent vending machines we can offer a selection of good quality vending equipment for you to choose from. As with all rental, we will require a small bond and the first and last month’s rent. We will deliver, install and train you on using the vending machine. It’s that simple!

Usually, we refill snack vending machines and drink vending machines weekly. However, depending on how busy your site is, it could be slightly more or less often. All our machines are connected using a remote monitoring system, so we always know when they need refilling.,

Easy. Please contact us by phoning, texting or emailing (all our vending machines have our phone number and email clearly displayed). We will come out to the site as quickly as possible – usually the same day, and we will fix the problem.

Please start by contacting us – call, email or even text and we’ll call you back! We will have a quick chat to discuss the needs of your employees/customers, followed by a visit from our rep to view the site. Soon after we will deliver the machine, set it up and you’ll have a fully-operating vending machine(s) in your workplace!

Yes if you are a client receiving commission from us you will need to provide us with appropriate banking details and to complete a RCTI form. Our business prides itself on our administrative efficiency so we make sure all paperwork is well looked after.

Qualityvend is an independently-owned vending business. This means we can supply products from all different brands (such as Coca Cola, Pepsi, Smiths chips, Kettle chips, Schweppes, Cadbury, Nestle etc). Other large vending operators that offer vending solutions are limited to their own brands.

As we are a small vending machine business you have the same person filling your vending machine each time (particularly important for high-security areas or for areas where an induction or visitor pass needs to be obtained before entering the site).

Our Service! The real reason for choosing Qualityvend has to be experienced to be understood – We know a vending machine is supposed to provide a convenient source of snacks for your employees and customers and a handy income for your work social fund so it’s not something you want to be worrying about or having to keep an eye on. We understand this, so we work hard to provide a service that is reliable, simple and that you don’t need to think about – except for when you want a drink! We appreciate your business and work hard to keep you happy!

We offer free vending machines to workplaces throughout Brisbane, Sunshine Coast and Gold Coast! Our sister company offers vending machines in Adelaide, Melbourne, Perth, Sydney and Darwin

It is an amazing guide to eating better The Health Star Rating is a front-of-pack labelling system that rates the overall nutritional profile of packaged food and assigns it a rating from ½ a star to 5 stars. It provides a quick, easy, standard way to compare similar packaged foods. The more stars, the healthier the choice.

As a nation, our waistlines are growing. Today, Australia has one of the highest rates of obesity in the world with 63% of adults and one in four children being overweight or obese (reference: OECD June 2014 and Australian Health Survey 11/12).

Most products carry a Nutrition Information Panel which provides important information about the contents of the food. But as shoppers we are busy, so the Health Star Rating provides an easy way to compare similar packaged food and helps you make healthier choices.

Choosing foods that are higher in positive nutrients and lower in risk nutrients that are linked to obesity and diet-related chronic diseases; (saturated fat, sodium (salt), sugars and energy), will help contribute to a balanced diet and lead to better health.

The Health Star Rating system was developed by the Australian, state and territory governments in collaboration with industry, public health and consumer groups.

The development of the Health Star Rating system has been jointly funded by Australian, state and territory governments. It was implemented from June 2014 on a voluntary basis by the food industry with a review of progress after two years and a formal review at five years.

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