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Quality Vend

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FAQs

Frequently asked questions

What kinds of products can we have in our vending machine?

Anything your staff/clients are willing to buy that we can vend out of the machine.

We can offer you all the traditional vending favourites you know and love. Check out our vending product listing to see your vending favourites.

However, we do something else as well. We offer amazing new lines that many other companies don’t have. Whether it be a new aged Kombucha or amazing late-night shelf stable meal for your weary worker. Every month we have new lines for you to try. So ask to be on our mailing list.

We know that most vending machines product range will be fairly similar to industry trends but we also know that every site is a little different and we are more than happy to accommodate any request.

Did you know Qualityvend is Australia’s first company to adopt the Health Star Rating choice system? So if you are after something healthy, we have it, in a big way.

Who owns the vending machine in our workplace?

Qualityvend owns the vending machine(s) we place in your workplace. You do not hire the vending machines from us, because we are responsible for all servicing, cleaning and filling of the vending machine(s). We are fully insured for product and public liability.

What do we need to do once the Vending Machine is installed in our workplace?

Just sit back and enjoy our great old school service where we are like your local milkman from days gone by, that is happy and reliable. You do not need to do anything. We will work around your operating hours and will fill the vending machine usually weekly sometimes more. We take guidance from our online technology that tells us who needs us.

We are trying to raise money for our social club, can you help?

Great, we can help! Vending machines are a great way to earn a passive income for your social club (or end of year drinks). You were probably going to “buy a drink at lunch” so why not do it from your vending machine and help your social club. Our vending machines shall generate revenue which is paid quarterly into your nominated bank account. Commissions vary enormously from one site to the next and they depend largely on the site turnover and the prices of the individual products in the machines.

Will we have lots of different people coming into our workplace to fill/service the machine?

No! That’s the beauty of Qualityvend. You will have the same person filling your machine each week – with a rare exception.

Is it possible to rent vending machines from your business?

Yes, should you wish to rent vending machines we can offer a selection of good quality vending equipment for you to choose from. As with all rental, we will require a small bond and the first and last month’s rent. We will deliver, install and train you on using the vending machine. It’s that simple!

How often do you need to fill/service the machine?

Usually, we refill snack vending machines and drink vending machines weekly. However, depending on how busy your site is, it could be slightly more or less often. All our machines are connected using a remote monitoring system, so we always know when they need refilling.,

What happens if there is a problem?

Easy. Please contact us by phoning, texting or emailing (all our vending machines have our phone number and email clearly displayed). We will come out to the site as quickly as possible – usually the same day, and we will fix the problem.

What is the process for getting a machine installed in our workplace?

Please start by contacting us – call, email or even text and we’ll call you back! We will have a quick chat to discuss the needs of your employees/customers, followed by a visit from our rep to view the site. Soon after we will deliver the machine, set it up and you’ll have a fully-operating vending machine(s) in your workplace!

Are we locked into a contract with Qualityvend?

Yes if you are a client receiving commission from us you will need to provide us with appropriate banking details and to complete a RCTI form. Our business prides itself on our administrative efficiency so we make sure all paperwork is well looked after.

What sets Qualityvend apart from the competitors?

Qualityvend is an independently-owned vending business. This means we can supply products from all different brands (such as Coca Cola, Pepsi, Smiths chips, Kettle chips, Schweppes, Cadbury, Nestle etc). Other large vending operators that offer vending solutions are limited to their own brands.

As we are a small vending machine business you have the same person filling your vending machine each time (particularly important for high-security areas or for areas where an induction or visitor pass needs to be obtained before entering the site).

We offer generous commissions on sales.

Our Service! The real reason for choosing Qualityvend has to be experienced to be understood – We know a vending machine is supposed to provide a convenient source of snacks for your employees and customers and a handy income for your work social fund so it’s not something you want to be worrying about or having to keep an eye on. We understand this, so we work hard to provide a service that is reliable, simple and that you don’t need to think about – except for when you want a drink! We appreciate your business and work hard to keep you happy!

We are a 100% Australian business!

We offer free vending machines to workplaces throughout Brisbane, Sunshine Coast and Gold Coast! Our sister company offers vending machines in Adelaide, Melbourne, Perth, Sydney and Darwin

What is a Health Star Rating?
It is an amazing guide to eating better The Health Star Rating is a front-of-pack labelling system that rates the overall nutritional profile of packaged food and assigns it a rating from ½ a star to 5 stars. It provides a quick, easy, standard way to compare similar packaged foods. The more stars, the healthier the choice.
Why do we need a Health Star Rating?

As a nation, our waistlines are growing. Today, Australia has one of the highest rates of obesity in the world with 63% of adults and one in four children being overweight or obese (reference: OECD June 2014 and Australian Health Survey 11/12).

Most products carry a Nutrition Information Panel which provides important information about the contents of the food. But as shoppers we are busy, so the Health Star Rating provides an easy way to compare similar packaged food and helps you make healthier choices.

Choosing foods that are higher in positive nutrients and lower in risk nutrients that are linked to obesity and diet-related chronic diseases; (saturated fat, sodium (salt), sugars and energy), will help contribute to a balanced diet and lead to better health.

Who developed the Health Star Rating system?

The Health Star Rating system was developed by the Australian, state and territory governments in collaboration with industry, public health and consumer groups.

The development of the Health Star Rating system has been jointly funded by Australian, state and territory governments. It was implemented from June 2014 on a voluntary basis by the food industry with a review of progress after two years and a formal review at five years.

For more information visit http://healthstarrating.gov.au

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Google Rating
5.0
Qualityvend - Vending Machines Melbourne
Qualityvend - Vending Machines Melbourne
5.0
Jeffrey Rufino
Jeffrey Rufino
04:51 23 Apr 18
Robbie, Brendan and Doug are great to work with. We needed a vending machine for our office so we called up Quality Vending. They installed one for us the next day. Thanks guys.
Montana DeGiacomi
Montana DeGiacomi
01:00 27 Mar 18
Great vending machine and best experience- very helpful when the machine was out of stock and they helped me out and assisted me straight away!!!! Thanks guys!!!
Elizabeth Armstrong
Elizabeth Armstrong
21:44 09 Mar 18
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Contact Us

Head Office
Unit 61, 45 Powers Rd
Seven Hills NSW
Sydney Office
Unit 3, 27-35 Cook Rd
Centennial Park
Sydney Number Robbie
0447 722 826
Melbourne Brendan
0404 040 939